102 年公務人員升官等考試、 102 年關務人員升官等考試 102 年交通事業郵政、港務、公路人員升資考試試題 代號 ： 全一頁 14610 -19310 30210 -30410

等別(級)： 簡任

類科(別)： 技術類-公務、技術類-關務

科 目： 策略規劃與問題解決

考試時間：

2 小時

※注意：

 禁止使用電子計算器。

 不必抄題，作答時請將試題題號及答案依照順序寫在試卷上，於本試題上作答者，不予計分。

• 一、成本效益分析為輔助決策方法之一，請分析貨幣化成本效益分析的優點與缺失。 （ 15 分）

• 二、由於科技與技術之推陳出新，政府法令常有不足之處，

•  請例舉案例；（ 5 分）

•  請研擬預防與管理制度。（ 15 分）

• 三、氣候變遷為未來須面臨及解決之問題，

•  請說明氣候變遷之產生原因；（ 10 分）

•  請說明氣候變遷對臺灣之影響項目與情形；（ 10 分）

•  對上述各項可能影響項目，請研擬政府之因應對策。（ 20 分）

• 四、關於決策與策略規劃時，經常面臨不確定性（ uncertainty ）的情況，

•  請說明不確定性之種類；（ 10 分）

•  請依上述各類不確定性說明因應方法。（ 15 分）

座號：

• 102 年公務人員升官等考試、 102 年關務人員升官等考試

• 102 年交通事業郵政、港務、公路人員升資考試試題

代號：

10120 - 19320

30120 - 30420

頁次：

4 － 1

等別 ( 級 )

：簡任

類科 ( 別 )

：各類科 - 公務、各類別 - 關務

科

目：中華民國憲法與英文

考試時間：

2 小時

座號：

※注意：禁止使用電子計算器。

甲、申論題部分：（ 50 分）

 不必抄題，作答時請將試題題號及答案依照順序寫在申論試卷上，於本試題上作答者，不予計分。  請以藍、黑色鋼筆或原子筆在申論試卷上作答。

• 一、何謂「依法行政」？「依法行政」和憲法有何關聯性？並請具體舉例說明之。 （ 25 分）

• 二、外國勞工薪資與本國勞工薪資是否應相同或脫鈎，向來有不同之爭論，有的以國內 經濟發展角度出發，有的以國際人權角度出發，都有各自可能合理的論點。請問以 上「各該贊成或反對論點的內容」和「憲法」有什麼關聯性？請從憲法的角度提出 自己的論點。（ 25 分）

乙、測驗題部分：（ 50

分） 代號：

2101

•  本測驗試題為單一選擇題，請選出一個正確或最適當的答案，複選作答者，該題不予計分。

•  共 25 題，每題 2 分，須用 2B 鉛筆在試卡上依題號清楚劃記，於本試題或申論試卷上作答者，不予計分。

• 1 A computer modeling was performed to what would happen to the nuclear reactor in a severe accident, such as the loss of all electric power.

•  absorb

•  assess

•  convert

•  delay

• 2 When Jane was asked for detailed information, we all wondered if we could trust her of the event that happened so long ago.

•  catastrophes

•  proportions

•  reminiscences

•  supplements

• 3 Martha, like many people, has a self-esteem ; even though she is smart and good-looking, she never thinks much of herself.

•  analysis

•  hardship

•  issue

•  subject

• 4 Roberta cared so much for her students that she often felt like a parent to them, and she missed them dearly when they graduated.

•  metaphysical

•  paramount

•  representative

•  surrogate

• 5 When a company is bankrupt, it often has to its assets in order to pay part of its debts.

•  confiscate

•  devastate

•  liquidate

•  propagate

• 6 The recruited volunteers have to receive 80 hours of training before they are allowed to become members of rescue teams.

•  disposable

•  mandatory

•  prodigal

•  vicious

• 7 People with strong ethnic identities tend to experience high group pride and display a stronger to their ethnic group.

•  advancement

•  commitment

•  disposition

•  patriotism

8 According to a research, women's hotel preferences are very different from men's with key on safety and comfort.

•  anxieties

•  escorts

•  motifs

•  priorities

• 9 The top of the Taipei 101 commands a view of the Taipei city. It has become the most popular tourist attraction in Taipei.

•  devastating

•  pessimistic

•  spectacular

•  transparent

10 David's of his hobby is increasingly distracting him from his work. Having a hobby is good, but he shouldn't let it influence his life.

•  confession

•  knowledge

•  pursuit

•  rationale

• 11 Ever since Daniel started his lung cancer treatment, he has suffered through the effects of the medicine.

•  brutish

•  debilitating

•  ineradicable

•  marginal

• 12 In order to have a blood test, the nurse stuck a needle into a in Rachel's arm.

•  wound

•  cell

•  hole

•  vessel

• 13 This piece of jade was made in the Han dynasty. It is not just valuable-it is absolutely .

•  colossal

•  hilarious

•  outrageous

•  priceless

• 14 The book, Battle Hymn of the Tiger Mother , chronicles the author's iron-willed decision to raise her daughters her way, the Chinese way, and the remarkable results her choice inspires.

•  In the book, the author examines the Chinese method of parenting with her iron will.

•  It's a book about how and why the author's daughters find her iron will inspiring.

•  The book describes how inspiring a Chinese mother thinks raising children is.

•  The book is about how the author chooses to raise her children and what the result is.

• 15 Countries that send migrants abroad want to make sure that expatriates do not become ex-patriots.

•  Countries with migrants abroad want to ensure their patriotism remains unchanged.

•  Countries that send migrants abroad want to make sure that expatriates do not return.



Countries with patriotic migrants abroad are quite certain that their migrators remain patriotic.

•  Countries with foreign immigrants want to guarantee the immigrants are patriotic to the new country.

• 16 Pure love and suspicion cannot dwell together: at the door where the latter enters, the former makes its exit.

•  There is no love without suspicion.

•  Love and suspicion are roommates.

•  Love without suspicion is not pure love.

•  Pure love and suspicion are incompatible.

請依下文回答第 17 題至第 21 題

One of the most legendary stories of alchemy is that of Nicholas Flamel. According to the legend, he lived in Paris during the 14th century, where he worked as a copyist. During the performance of his duties, he came across a very large and very ancient book, bound in brass and written on papyrus leaves gilded with gold.

The writing on the cover was in a strange and unknown language, and the book was organized into three sections of seven leaves each. Strange images and figures were painted on the seventh leaf of each section, including a virgin being swallowed by serpents, a serpent being crucified on a cross, and a beautiful landscape watered by fountains from which many writhing serpents emerged.

Nicholas spent many years in deciphering the writings and the symbols of the book which, of course, included instruction in the process of transmuting base metals into gold. His difficulty was that the secret ingredient, the Philosopher's Stone, was encoded within the paintings, and these he could not figure out. Finally he found a doctor, a Christianized Jew, who was able to help him decode the secret of the magical stone. Nicholas returned to his laboratories in Paris in the company of the doctor, who unfortunately fell sick and died on the way. But after three years of experimentation, Nicholas finally succeeded in producing the 'prime agent' of transmutation, and he and his wife became quite wealthy as a result. By the beginning of the 15th century, they had founded fourteen hospitals, built three chapels, endowed seven churches, and restored cemeteries in Paris and Boulogne. Thus, Nicholas proved himself truly worthy of the secret ingredient of alchemy, by using the profits from his discovery to help humanity rather than solely to enrich himself.

17 Before he came across the ancient book, what was Nicholas Flamel?

•  An alchemist

•  An artisan

•  A copyist

•  A priest

18 Which material is NOT used to produce the ancient book Flamel came across?

•  Brass

•  Gold

•  Silver

•  Papyrus

19 Which of the following statements is true about the ancient book?

•  The language on the cover was written in French.

•  There were altogether 18 pages missing from the book.

•  There were 5 paintings gilded with gold inside the book.

•  Snakes were the major animals drawn in the book.

20 Who helped Nicholas to decipher the secret of the Philosopher's Stone?

•  A Frenchman

•  A Jew

•  A virgin

•  A philosopher

21 Which of the following words best describes the character of Nicholas?

•  Generous

•  Greedy

•  Optimistic

•  Pessimistic

請依下文回答第 22 題至第 25 題

If you cheated on your spouse, would you admit it to a researcher? That question is one of the biggest challenges in the scientific study of marriage. 22 Surveys conducted in person are likely to underestimate the real rate of adultery because people are reluctant to admit such behavior not just to their spouses but to anyone. For example, researchers from the University of Colorado and Texas A&M surveyed 4,884 married women, using face-to-face interviews and anonymous computer questionnaires. 23 In contrast, on the computer questionnaire, more than 6 percent did.

A handful of new studies suggest surprising changes in the marital landscape in the United States. 24 For example, University of Washington researchers have found that the lifetime rate of infidelity for men over 60 increased from 20 to 28 percent to 15 percent. 25 About 20 percent of men and 15 percent of women under 35 say they have ever been unfaithful, up from about 15 and 12 percent, respectively, over the past fifteen years. While infidelity rates do appear to be rising, a vast majority of people still say adultery is wrong, and most men and women do not appear to be unfaithful.

• 22  Notably, a surprisingly increasing number of younger women appear to be cheating on their spouses.

•  Their findings show that infidelity appears to be on the rise, particularly among older people and young couples.

•  At the same time, experts say that surveys appearing in sources like women's magazines may overstate the adultery rate.

•  And interestingly, it helps explain why different studies produce different estimates of infidelity rates in the United States.

• 23  The researchers also see big changes in relatively new marriages in younger couples.

•  In the interviews, only 1 percent of women said they had been unfaithful to their husbands in the past year.

•  At the same time, experts say that surveys appearing in sources like women's magazines may overstate the adultery rate.

•  And interestingly, it helps explain why different studies produce different estimates of infidelity rates in the United States.

• 24  Notably, a surprisingly increasing number of younger women appear to be cheating on their spouses.

•  In the interviews, only 1 percent of women said they had been unfaithful to their husbands in the past year.

•  Their findings show that infidelity appears to be on the rise, particularly among older people and young couples.

•  At the same time, experts say that surveys appearing in sources like women's magazines may overstate the adultery rate.

• 25  The researchers also see big changes in relatively new marriages in younger couples.

•  Notably, a surprisingly increasing number of younger women appear to be cheating on their spouses.

•  Their findings show that infidelity appears to be on the rise, particularly among older people and young couples.

•  At the same time, experts say that surveys appearing in sources like women's magazines may overstate the adultery rate.

102 年公務人員升官等考試、 102 年關務人員升官等考試 102 年交通事業郵政、港務、公路人員升資考試試題 代號 ： 16340 全一頁

等別(級)： 簡任

類科(別)： 資訊處理

科 目： 系統分析研究

考試時間：

2 小時

※注意：

 禁止使用電子計算器。

 不必抄題，作答時請將試題題號及答案依照順序寫在試卷上，於本試題上作答者，不予計分。

• 一、解釋名詞：（每小題 5 分，共 25

分）

•  Use Case 使用案例

•  Service-Oriented Architecture 服務導向架構

•  Foreign Key 外鍵

•  Encapsulation 封裝

•  Object Class and Object 物件類別與物件

• 二、貴機關計劃開發一個「線上自動申辦系統」，身為專案負責人，請你用系統開發生 命週期（ System Development Life Cycle, SDLC ）的觀念，說明這個專案可以區分幾 個階段，每個階段的工作內容為何？（ 25 分）

• 三、你剛剛受命要為貴機關建構一個為民眾提供各項線上服務的 APP 系統，請問在軟體 專案開發時，法律可行性研究（ Legal and Contractual Feasibility Study ）應包括那些 內容？（ 25 分）

• 四、請你用任何你所熟悉的資訊系統情境，說明為什麼以下的狀況在繪製資料流程圖 （ Data Flow Diagram ）時，是屬於不合理的狀況？（ 25 分）

座號：

102 年公務人員升官等考試、 102 年關務人員升官等考試 102 年交通事業郵政、港務、公路人員升資考試試題 代號 ： 16330 全一頁

等別(級)： 簡任

類科(別)： 資訊處理

科 目： 資訊管理研究

考試時間：

2 小時

※注意：

 禁止使用電子計算器。

 不必抄題，作答時請將試題題號及答案依照順序寫在試卷上，於本試題上作答者，不予計分。

• 一、為有效發展我國雲端運算產業，行政院於民國 101 年 11 月成立「雲端運算應用與產 業發展指導小組」，由院長指派政務委員擔任召集人，全力推動「雲端運算應用與 產業發展方案」。該方案在兼顧「應用價值」與「產業與經濟產值」發展原則下， 擬定五大發展策略，其中包括「推動民眾有感應用」之策略。請問那些是「民眾有 感的政府雲端應用」，試以任何政府部會單位「可能」提供的政府雲，舉一例說明 應如何做，並指出可能產生的效益。（ 20 分）

• 二、根據國際勞工組織（ International Labour Organization ）所提的知識管理架構 （ knowledge management framework, KM framework ），知識管理應包含有知識管 理促動要素（ KM enablers ）與知識管理流程（ KM processes ）兩部分。知識管理 促動要素為知識管理的基礎，包含的要素有領導統御、科技、文化與策略。另外， 知識管理流程則為實際執行知識管理的連串作法。請簡述資訊從業人員在知識管理 流程上，實際的作為有那些？（ 20 分）

• 三、在 e 化政府中，為了網路（站）安全的目的和確保能夠繼續服務所有的網路使用 者，資訊管理當中的網路管理與資訊安全是一重要的課題。請問危害網路資訊安 全的網路入侵方式有那些？網管人員要如何因應？（ 20 分）

• 四、請敘述電子商務（ e-Commerce, EC ）、電子商業（ e-Business, EB ）、行動商務（ mCommerce, MC ）與行動商業（ m-Business, MB ）之意義與內涵。並請說明其間之差異。 （ 20 分）

• 五、什麼是 IPv6 ？與目前我們常用的 IPv4 比較起來， IPv6 通訊協定的特點為何？政府 目前正在推動網際網路通訊協定升級，請問政府為何要推動 IPv6 ？（ 20 分）

座號：