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112年 專技普考 外語導遊人員(英語)|歷屆考題全文(機器抽取)

112年專門職業及技術人員普通考試導遊人員、領隊人員考試外語導遊人員(英語)類科歷屆試題,含導遊實務(一)(包括導覽解說、旅遊安全與緊急事件處理、觀光心理與行為、航空票務、急救常識、國際禮儀)、導遊實務(二)(包括觀光行政與法規、臺灣地區與大陸地區人民關係條例、兩岸現況認識)、觀光資源概要(包括臺灣歷史、臺灣地理、觀光資源維護)等 4 科。

共 4 份考卷|資料來源:依政府資料開放授權條款(OGDL)第 1 版利用,資料集:考選部歷屆試題(data.gov.tw dataset 170565),112 年。

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導遊實務(一)(包括導覽解說、旅遊安全與緊急事件處理、觀光心理與行為、航空票務、急救常識、國際禮儀)

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112 年專門職業及技術人員普通考試導遊人員、領隊人員考試試題 代號: 1201 頁次: 4 - 1

別:普通考試

科:華語導遊人員、外語導遊人員

目:導遊實務  (包括導覽解說、旅遊安全與緊急事件處理、觀光心理與行為、 航空票務、急救常識、國際禮儀)

考試時間:

1 小時

座號:

※注意:

 本試題為單一選擇題,請選出一個正確或最適當答案。

 本科目共 50 題,每題 2 分,須用 2B 鉛筆在試卡上依題號清楚劃記,於本試題上作答者,不予計分。  禁止使用電子計算器。

 深澳線鐵道,原是「臺陽礦業株式會社」為了運煤而興建的,後來發展為具重要觀光價值的鐵道支線  沙崙線全程皆為高架,還開首例橫跨國道一號,為臺鐵捷運化轉型實例

 合興車站,是內灣支線唯一的木造車站,更有「愛情火車站」的別稱

 噶瑪蘭族

 任何時間都可用

 經確認旅客的託運行李遺失,導遊人員應立即協助向當地警察局報案

 入住當地飯店後,在飯店發生行李遺失,導遊人員應協助向警察局報案

 在景點參觀時,旅客不慎遺失護照與重要證件,導遊人員應協助向警察局報案

 在餐廳用餐時,旅客不慎遺失現金及信用卡,導遊人員應協助向警察局報案

 搭乘船舶時,安全是最重要的課題,特別是團員中幼小孩童及年長者的安全

搭乘船舶時,船上救生衣及救生小艇的存放位置要再三強調 應跟團員強調在船上欣賞景色或倚靠照相時,要注意安全 夜間在船上進行活動時,應告知團員可以自由單獨行動

 避免攜帶貴重物品,護照和現金都隨身攜帶,外出時財物儘量集中放置

 注意扒手與流浪小孩,手提包揹在後面,以免被扒竊財物

遇到搶劫時,應適度反抗,確保財物安全為重 夜間最好不要單獨外出,避免窄巷或昏暗街道

 通知駐外單位,以便提供必要的援助

 聯絡其它航空公司尋求機位,並要求原航空公司背書轉讓機票

 請旅客依照合約先完成後續之行程再離團

 告知旅客之權利義務並必須盡善良管理人之責

 直接通報國外組團社逕行處理

 總價值逾等值新臺幣 30 萬元

 總價值逾等值新臺幣 50 萬元

 需提早入座

 自備飲料、爆米花但不可帶味道重的食物入場  若遲到則須待中場休息時間才可入場

 須注意服裝儀容合宜

 男女誰主動皆適宜

 女方主動伸手握男方之手吻手

送小牛皮製成的皮鞋,給信奉印度教的友人 送玫瑰花束給自家夫人

 送猶太教友人的食品,不能含有豬肉成分

 訂房時應告知住房人數、日期、聯絡人姓名、電話等資訊

應告知預計停留天數

 若趕不上旅館 check in 時間,應聯絡告知旅館櫃檯

 若需要延長停留天數,只要不辦理 check out 手續即可

在飯店大廳高談闊論

 依飯店規範的穿著從房間直接前往泳池

 穿著浴袍進入餐廳用餐

 帶走客房裡的毛巾與浴袍

 對館內展品不了解時可以輕聲請教導覽人員,勿高聲談論

 須留意館內是否可以拍照或使用閃光燈

 安排行程需避開猶太教的安息日,並留意相關規範

 飲食方面一定要安排知名餐廳的東坡肉

 安息日不可使用電,所以也不使用手機

 立即下山到大醫院處理

 懸掛手臂時,應保持手腕下垂

 使用三角巾來包紮傷口時打結處應在受傷面

導遊實務(二)(包括觀光行政與法規、臺灣地區與大陸地區人民關係條例、兩岸現況認識)

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112 年專門職業及技術人員普通考試導遊人員、領隊人員考試試題 代號: 2201

頁次:

4 - 1

別:普通考試

科:華語導遊人員、外語導遊人員

目:導遊實務  (包括觀光行政與法規、臺灣地區與大陸地區人民關係條例、兩岸 現況認識)

考試時間:

1 小時

座號:

※注意:

 本試題為單一選擇題,請選出一個正確或最適當答案。

 禁止使用電子計算器。

 企劃組

 當地新移民

 所有地區之休閒活動設施皆屬之

 專指遊樂園之遊樂設施

 指在風景特定區或觀光地區提供觀光旅客休閒、遊樂之設施

 新臺幣 5 千元以上, 15 萬元以下

 新臺幣 3 萬元以上, 15 萬元以下

 新臺幣 5 千元以上, 100 萬元以下

11 導遊人員取得執業證後至少連續幾年以上未執行導遊業務者,應重行參加訓練結業,換領執業證後,始得 執行業務,但因天災、疫情或其他事由,經中央主管機關得視實際需要公告延長之?  2 年  3 年  4 年  5 年

 新臺幣 3 千元以上, 1 萬 5 千元以下罰鍰

 新臺幣 3 千元以上, 2 萬 5 千元以下罰鍰

 休閒漁業

 旅行業

 風景特定區

 當地原住民

 綜合旅行社增設分公司一家,應增加新臺幣 400 萬元

 為保障出國期間之生命財產安全,旅客應於出國前自行向保險公司投保旅行業責任保險

 旅行業責任保險投保範圍及金額,旅客家屬前往國內旅遊善後處理費用為新臺幣 5 萬元

興合旅行社

1,000

萬元

4 - 3

知本森林遊樂區

大陸地區人民申請來臺觀光經審查許可者,由內政部移民署發給臺灣地區入出境許可證,下列敘述何者錯

誤?

38

頁次:

 如果在補發過程中找回舊護照,可以持收據向外交部領務局或各辦事處辦理撤件退費,並繼續使用舊護照  申請補發新護照需時 5 個工作天

 護照用照片 2 張

外交部

觀光資源概要(包括臺灣歷史、臺灣地理、觀光資源維護)

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112 年專門職業及技術人員普通考試導遊人員、領隊人員考試試題 代號: 3201 頁次: 4 - 1

別:普通考試

科:華語導遊人員、外語導遊人員

目:觀光資源概要(包括臺灣歷史、臺灣地理、觀光資源維護)

考試時間:

1 小時

座號:

※注意:

 本試題為單一選擇題,請選出一個正確或最適當答案。

香蕉

臨時臺灣舊慣調查會

媽祖

 企業併購  農地重劃  農民拋售土地  財產繼承分割制度

 墾丁國家公園  雪霸國家公園  台江國家公園  太魯閣國家公園

 賽夏族  魯凱族  泰雅族  布農族

 長期乾旱  颱風入侵  熱浪來襲  焚風肆虐

 島弧中樞位置  海陸交會位置  板塊接觸位置  寒暖流交會位置

39 臺南市官田區位於平原地帶,每年雨季時,會改種菱角,菱角採收期成為地方產業節慶活動的菱角季。菱 角季是在那些月份舉辦的活動?

外國語(英語)

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112 年專門職業及技術人員普通考試導遊人員 、 領隊人員考試試題 代號: 4201 頁次: 8 - 1

別:普通考試

科:外語導遊人員(英語)

目:外國語(英語)

考試時間:

1 小時 20 分

座號:

1 I'll like the mixed green salad. What kind of do you have?

4 Foreigners without an ROC (Taiwan) Resident Certificate are required to an Arrival Card.

6 Tomorrowmorning,Clement will fly from Taoyuan International Airport and stop in Istanbul to his country, Nigeria.

8 When traveling abroad, you should carefully choose the money changers to ____ currencies.

10 you have any questions regarding the loss of your wallet and passport abroad, feel free to contact us anytime during office hours.

13 Do I need to dial the international while making a call abroad?

14 Most foreigners find Taipei summertime intolerable because the majority of summer days are .

15 After days of nonstop rain, it finally today.

16 Simply give our customer service a call, and we will gladly your trips to match any particular requirements or interests you may have.

17 Yingge District in New Taipei City has been renowned for its for a long time, but recently, tourists have realized that this area offers so much more.

18 You can't call a trip to Tainan complete without tasting the city's two breakfast : milkfish congee and beef soup.

19 beef may seem like a great choice for holidays and other special occasions, some research suggests it may not be the healthiest option.

20 The Duomo di Milano in Italy has over 3,400 sculptures, making it the place with the most in the world.

21 In many countries, it is customary to leave a while dining out.

22 It is not uncommon to find street selling tasty and inexpensive food on the streets in Taiwan.

24 Most tour guides earn on sales in addition to their base salary.

25 To compensate for the loss of foreign tourists caused by COVID-19 restrictions, Taiwanese travel businesses have shifted towards domestic trips.

28 Taiwan's shows have reached a new level of creativity and artistic excellence through the hard work of the Huang family in Yuenlin.

on the east coast of the island.

B: ____

B:

32 A: Can I use my EasyCard to rent YouBikes?

B:

B:

B:

35 A: You've traveled to Europe before.

36 A: Have you had any issues renewing your visa?

37 The doctor wrote me a/an . I need to get it filled at the pharmacy.

38 Usually a passenger will change from one plane to another and stop over at a midpoint for at most 24 hours before continuing the next journey.

39 All our VIP customers will receive a bottle of wine without charge.

41 Sir, we need your for a confirmed and guaranteed reservation.

42 Every time when I fly to London, I get serious . It makes me uneasy.

43 Niagara Falls is an impressive natural wonder, and I enjoy its view.

44 Only when David was stopped by a policeman for drunk driving did he realize that his passport had and he was forced to return home.

45 We have been committed to delivering the best service and are always working to conduct business as smoothly as possible.

46 If you are not completely satisfied with our product, you can return it for a full .

47 In the travel , you'll find information about tours, itineraries, maps, discounts and coupons, or package holidays.

48 Mineral fields used to be a marvelous scenic spot but it has lost its in recent years.

51

Designed by British architects, the hotel can

more than 700 people.

Tourist: I'd like to make a long distance call to New York.

Hotel Clerk: Yes.

Tourist: Yes, I would.

Hotel Clerk:

Tourist:

 How much do I owe you?

代號:

頁次:

4201

8

6

Pharmacist: The directions are in the medicine bag. Read them carefully before you use it.

Doctor: What are the ?

Tiffany: Well, I have an upset stomach. I also have a cold and fever.

symptoms

Janet: I well since I joined a tour group last Monday.

How would you like your steak cooked?

Vincent: I'm visiting some friends and relatives.

Hotel clerk: How may I help you?

Guest: Yes. Could you tell me about your hotel ?

Guest: Great. Thanks for the information.

In the past few years, most major airlines have announced their plans to use commercial electric airplanes. Travelers can soon travel to different places via an electric aircraft. Take United Airlines for example. They will offer fossil fuel-free domestic flights by 2026. In addition, Sweden and Denmark also declared their plans to use fossil fuel-free electric-powered airplanes by 2030. Electric air travel (i.e. traveling with an electric-powered aircraft) is going mainstream. There are various methods to supply electricity; however, the most common way is to use batteries.

The climate crisis has been worsening these past few years. One of the major contributors to this environmental problem is air transportation. The aviation sector has released huge amounts of carbon dioxide (CO2) into the atmosphere every year. Unfortunately, airplanes are predicted to triple their CO2 emissions by 2050 if left unchecked now.

Most major airlines have thus signed up to meet the targeted net-zero carbon emissions by 2050. Governments from many different countries are establishing policies to help protect the environment. Austria and France have enacted bans on short-haul domestic flights. In the United States of America, the government is also pushing to reduce CO2 emissions through clean-energy transportation.

As presented, the use of small electric airplanes is the first step towards greener air travel. The development of larger electric planes may take several years. Still, you can expect to hear that electric air travel will be going mainstream in the coming years.

I was filled with excitement and awe as our vehicle jolted down the muddy paths of the wildlife reserve. Incredible creatures roamed the savannah, and the sceneries itself were some of the most stunning I've ever seen.

Safari traveling is a thrilling and one-of-a-kind opportunity to take in the splendor and variety of the natural world. In order to see and photograph wild creatures in their natural environment, safari vacationers often visit an African wildlife reserve or national park.

In my experience, seeing iconic and endangered animals like lions, elephants, and gorillas in their natural habitats is expected to be a staple of a safari vacation. My favorite part of the trip was getting to see a group of wild canine animals in their natural habitat. I'd never had such a good look at these endangered creatures before.

Aside from getting an up-close glimpse at the animals, tourists can receive insight into their habits and routines from knowledgeable guides on several safari programs that include guided drives within the park. Safaris sometimes involve more than just visits to zoos and sanctuaries to see animals; they often provide opportunities for hiking, birdwatching, and cultural immersion.

Memories created on the safari journey will last a lifetime since it was truly once in a lifetime opportunity. I think a trip to Africa for a safari would be amazing if you have the chance to go. You won't soon forget this incredible journey.

76 Which is NOT a reason why the author suggests going on a safari vacation?

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