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106年 專技普考 外語導遊人員（英語）｜歷屆考題全文（機器抽取）

106年專門職業及技術人員普通考試導遊人員、領隊人員考試外語導遊人員（英語）類科歷屆試題，含導遊實務（一）（包括導覽解說、旅遊安全與緊急事件處理、觀光心理與行為、航空票務、急救常識、國際禮儀）、導遊實務（二）（包括觀光行政與法規、臺灣地區與大陸地區人民關係條例、兩岸現況認識）、觀光資源概要（包括臺灣歷史、臺灣地理、觀光資源維護）等 4 科。

共 4 份考卷｜資料來源：依政府資料開放授權條款（OGDL）第 1 版利用，資料集：考選部歷屆試題（data.gov.tw dataset 170565），106 年。

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導遊實務（一）（包括導覽解說、旅遊安全與緊急事件處理、觀光心理與行為、航空票務、急救常識、國際禮儀）

下載：題目　答案

106 年專門職業及技術人員普通考試導遊人員 、 領隊人員考試試題

代號：

頁次：

等 別：普通考試

類 科：華語導遊人員、外語導遊人員

科 目：導遊實務 為、航空票務、急救常識、國際禮儀）

 （包括導覽解說、旅遊安全與緊急事件處理、觀光心理與行

考試時間：

1 小時

座號：

※注意：

 立即搭車到臺北松山機場，坐飛機回臺東

 到臺北搭自強號經花蓮回臺東

 搭客運走蘇花公路，再走花東縱谷回臺東

 搭台灣高鐵到高雄玩一天後第二天再回臺東

 呼吸正常、脈搏跳動正常

 呼吸正常、脈搏跳動過快

 呼吸過快、脈搏跳動正常

 呼吸過快、脈搏跳動過快

避免組織再度受傷  減輕發炎

 打開呼吸道

 開始施作心臟按摩

 抵達目的地當天要多休息

 東部海岸國家風景區

 澎湖國家風景區

 開始施作哈姆立克（ Heimlich ）急救術

 檢查脈搏

 白天多接受光照

 服用安眠藥

東北角暨宜蘭海岸國家風景區 花東縱谷國家風景區

 雪山翠池

 松蘿湖

 翠峰湖

 鴛鴦湖

 砂島生態保護區

 南仁山生態保護區

 關子嶺溫泉為全臺灣唯一碳酸氫鈉泉的「泥質溫泉」，與南投、陽明山、四重溪溫泉，並列臺灣 四大溫泉區

 新化遊憩系統之草山月世界是由砂岩與頁岩所構成的青灰岩地質，可進行特殊地形景觀之旅  虎頭埤水庫為全臺歷史最悠久之水庫，「虎埤泛月」是新南瀛知名的八大景之一

 關心所有遊客的安全

 和遊客辯論保育的觀念

 隨時注意天候的狀況

 徵召供職在外的官吏用

 在外面的官吏有了善行，傳達王命，加以褒獎

 在外面的官吏有了不法的事，傳達王命，加以征伐

 天子用以聘女之用

 賽夏族  泰雅族  太魯閣族

奧萬大  池南  武陵  阿里山

就任新職接受賞賜

榮耀父母表達孝思

 顧客期望與管理者認知的差距  管理認知與服務品質規格間的差距

刻畫兄弟手足情深

1401

頁次：

8 － 4

 舉辦業務員銷售競賽屬於促銷的方式之一  常運用於淡季以提高銷售

價格系列訂價技巧

 就其超額部分，沒入美金 1 萬元

 就其超額部分，沒入美金 2 萬元

 美金 3 萬元未超過限額，無需申報

BKK VIE

0340

0930

M

根據上面顯示的航班資料，預計在 BKK 地面停留多久時間？

 2 小時 30 分鐘

TKT/TIME LIMIT

TAW N618 26APR 009/0400A/

PHONES

KHH HAPPY TOUR 073597359 EXT 123 MR CHEN-A

PASSENGER DETAIL FIELD EXISTS - USE PD TO DISPLAY

TICKET RECORD - NOT PRICED

RECEIVED FROM － PSGR 0912345678 TUNG MR

N618.N6186ATW 1917/31DEC12

根據上面顯示之 PNR ，下列何項航段為機位候補狀態？

 第 1 航段

 第 2 航段

 第 3 航段

 CI

 BR

 CX

332

11.50

5256

N

 第 4 航段

 SQ

8 － 6

 PTY 經 LAX 到 TPE

 SFO 經 TYO 到 TPE

 取出口中的魚骨時，應用手或餐巾遮住嘴巴

 果核應吐在空握的拳頭內，然後放在盤子裡

 欲取用遠處之調味品，可起身取用，勿麻煩他人

 麵包要撕成小片送進口中

 國人為表示敬意，將杯中酒喝完，俗稱「乾杯」，國際禮儀上也可適用

 倒酒時不宜將酒杯拿起

 倒酒時，酒瓶不宜碰觸到酒杯

 試酒程序是主人的義務

 茶杯儘量用茶盤托著，才不會邊走邊滴水

 上茶時，要輕聲提醒客人，以免客人猛然回頭打翻茶水

 若訪客超過 2 人以上，則一手端托盤，一手上茶

 客人若屬長時間會談，則需適時補充茶水，或放一壺茶水在旁

 主人與客人，由客人先伸出手

 長官與下屬，由下屬先伸出手

 男士與女士，由女士先伸出手

 年長者與年輕者，由年輕者先伸出手

 男士的小號池

 廚餘清理槽

 走在客人左後方半步

 同一艙門登機時，商務艙與經濟艙的旅客同時登機

 起飛前在機艙內可隨時更換座位

 追逐緝拿歹徒追回財物  保護團員的人身和財產安全

 協助警察人員迅速破案

代號：

1401

頁次：

8 － 8

 於航空器之廁所內吸菸

 使用含酒精飲料或藥物，致危害航空器之秩序

 不遵守機長為維護航空器上秩序及安全之指示

導遊實務（二）（包括觀光行政與法規、臺灣地區與大陸地區人民關係條例、兩岸現況認識）

下載：題目　答案

106 年專門職業及技術人員普通考試導遊人員 、 領隊人員考試試題

代號：

2401

頁次：

4 － 1

等 別：普通考試

類 科：外語導遊人員

科 目：導遊實務

 （包括觀光行政與法規、臺灣地區與大陸地區人民關係條例、 兩岸現況認識）

考試時間： 1 小時

※注意：

座號：

新臺幣

500

萬元

 處 1 年以上 5 年以下有期徒刑

行政院大陸委員會

 臺灣地區

 臺灣與大陸地區  由雙方協議之

 有相當新臺幣 30 萬元以上存款，或持有銀行核發金卡，或年工資所得相當新臺幣 60 萬元以上

 有相當新臺幣 20 萬元以上存款，或持有銀行核發金卡，或年工資所得相當新臺幣 60 萬元以上

 有相當新臺幣 20 萬元以上存款，或持有銀行核發金卡，或年工資所得相當新臺幣 50 萬元以上

 有相當新臺幣 30 萬元以上存款，或持有銀行核發金卡，或年工資所得相當新臺幣 50 萬元以上

 半年  1 年  1 年半  2 年

4  5  6  7

向主管機關報備，返臺定居前不得領取任何退休俸

觀光資源概要（包括臺灣歷史、臺灣地理、觀光資源維護）

下載：題目　答案

106 年專門職業及技術人員普通考試導遊人員 、 領隊人員考試試題

等 別：普通考試

類 科：華語導遊人員、外語導遊人員

科 目：觀光資源概要（包括臺灣歷史、臺灣地理、觀光資源維護）

考試時間：

1 小時

座號：

※注意：

 巴克禮刊行的《臺灣府城教會報》是臺灣第一份報紙

代號：

頁次：

3401

8 － 2

街庄長、無實權的各級議員

 中低級軍官、警察  交通或司法體系官員

 瘧疾  霍亂  痢疾  砂眼

瓊瑤熱  新電影  三廳電影

 旋風

 布農族

樹葬  室內葬  火葬

 通霄白沙屯媽祖進香

3401

8 － 4

 雨水下水道完成率的提升  曹公圳與埤塘串連成生態廊道

 花蓮縣富里鄉  苗栗縣南庄鄉

 卑南語  阿美語  噶瑪蘭語  太魯閣語

號  臺 61 號  臺 66 號  臺 74 號

 新竹縣  澎湖縣  宜蘭縣

國立臺灣博物館

國立臺灣文學館

西拉雅

③②④①

 ①③②④

 ②④①③

 ④①③②

 伊斯坦堡

代號：

3401

頁次：

8 － 6

紫斑蝶

封移深水井

 春季

℃，溫泉浴加森林浴可滌身且淨心

 境內森林多屬人造林，其中又以臺灣水青岡（臺灣山毛欅）最負盛名

 阿美族主要以番薯、小米及稻米為主食  排灣族主要以芋頭為主食

3401

8 － 8

 對風獅爺的祀拜有塞虎口的儀式

外國語（英語）

下載：題目　答案

106 年專門職業及技術人員普通考試導遊人員 、 領隊人員考試試題

代號：

4401

頁次：

8 － 1

等 別：普通考試

類 科：外語導遊人員（英語）

科 目：外國語（英語）

考試時間：

1 小時 20 分

座號：

※注意：

 本試題為單一選擇題，請選出一個正確或最適當的答案，複選作答者，該題不予計分。

 禁止使用電子計算器。

 certain

 toxicities

11 Strolling in the lush woods with the murmuring brooks and bathing in the warm breeze can ______ your anxiety and pressure.

12 The Taj Mahal was ______ as a UNESCO World Heritage Site in 1983 for being 'the jewel of Muslim art in India and one of the universally admired masterpieces of the world's heritage.'

13 As the mountains of Taiwan are a barrier to coast-to-coast transportation, vehicular travel is vulnerable to traffic and crowding. The high speed and capacity of the Puyuma Express helps to ______ this problem.

14 It is a common perception that the best quality teas are the high mountain teas found in Nantou and Alishan. Grown at an ______ of 1,600m or higher, the colder weather, cleaner water and constant mist are said to provide optimal growing conditions for tea trees.

15 In 2007, Machu Picchu was voted one of the New Seven Wonders of the World in a worldwide internet ______.

16 Tourist deaths have been linked to altitude sickness, floods, and hiking ______ over the past decades at Machu Picchu.

17 Taiwanese aborigines are Austronesian peoples, with linguistic and ______ ties to other Austronesian ethnic groups, which include those of the Philippines, Malaysia, Indonesia, Madagascar and Oceania.

18 Standing on the observation deck to enjoy the ______ view is a must when you visit this National Park because this mountain top is surrounded by many beautiful mountains.

19 After watching Steven Spielberg's new movie, one would agree that new 3D movie theatre technology has put older 3D movie technology in the ______.

22 The next time Paul ______ to New York, he will visit the Metropolitan Museum's famous collection of international musical instruments.

23 If I hadn't slipped on the stairs, I ______ my arm.

25 Recycling is important. Regular _______ will typically contain many things that can be recycled: magazine, envelope, cardboard box, old phone book, glass bottle, jar, copper, brass, tin can, etc.

26 Hawaii, which _______ eight principle islands, is a favorite vacation spot.

28 Different countries have different taboos. So, you cannot be more ______ with what you do when travelling alone in a country with which you are not so familiar.

30 ______ the terrorist attack on the Christmas market in Germany several days before, thousands of people still gathered at the Brandenburg Gate to celebrate the arrival of 2017.

31 Small as it was, the inn could ______ up to two hundred tourists.

32 The recent ______ of the flu virus has prompted scientists to develop new vaccines.

33 The lofty monument at the center of this city was erected about one hundred years ago in ______ of a saint who devoted his entire life to charity.

34 The ticket is ______. You can get your money back by filling out this online application form and sending your ticket to the following address.

35 Due to the blizzard, all the guests had no choice but to stay in the hotel and eat together in the ______ dining hall.

36 It took the team of experts three weeks to ______ a fresco of Jesus that had been ruined by a rude tourist. Fortunately, the repair was quite successful.

37 Famous for being the oldest tree in Taiwan, the Alishan Sacred Tree is ______ to be about 3,000 years old.

38 Items such as glass bottles and ceramic vases are ______. Be careful if you have them in your luggage.

39 Confucius' Birthday is celebrated ______ on September 28th. On that day, there will be a ceremony held to pay homage to Confucius.

40 Lucy began to ______ and cry as she realized that her passport and money might have been stolen.

41 Tom was quite annoyed by the beef curry stew in his meal box because he had already told the flight attendant that he was a ______.

42 Though Mandarin Chinese is the ______ language of Taiwan, many people use Taiwanese in daily life.

43 Unfortunately, all John could do on his two-day trip to Beijing was to stay in the hotel: the air outside was so polluted that it would ______ his asthma.

44 Without a permit, a group of cyclists made a bold attempt to ______ into the protected area. Nevertheless, they were soon stopped by the wildlife patrol.

45 The number of refugees in European countries such as Germany and France has _______ so drastically over the past few years that the refugee problems are making the public opinions divided.

46 Not knowing when the flight was going to take off, some tourists had lost their ______ and started yelling at the ground staff.

47 The college students volunteered to help children in the poor countries of Thailand. They were not paid for what they had done, but they took a great ______ in teaching the children.

48 A: We should have reached Taichung by three p.m. Right?

B: Yeah. But it's ten past three now and we're still in Tainan. We're ______.

49 Since the park became a popular tourist destination, there have been more than thirty reported cases of ______: the facilities were scratched, dented, or graffitied with offensive words.

50 To use the services provided on our website, you have to ______ an account first.

51 If you've bought fresh fruit from those vendors, you'd better ______ it with cold water before you eat it.

54 The Maldives ______ tourism as a main source of income; many local people would do their best to cater to the needs of foreign visitors.

55 According to the news report, the US has evacuated all the ambassadors and diplomatic staff because that country is on the ______ of civil war.

56 Mary knew a lot about Spain and was ______ in Spanish, so we let her be our tour guide when we were traveling in Barcelona.

59 Dave checked out the ______ on the restaurant's Facebook page, only to find that most of them were negative.

60 ______ but happy, the children soon fell into sleep on the bus after playing for a whole day in the amusement park.

61

While he was strolling on a beach in Kenting, he casually took a picture of a couple kissing against the

______ of the setting sun.

62 Chihkan Tower, also known as Fort Provintia, is one of the historic buildings in Tainan that can be ______ back to the period of Dutch colonization.

63 The scientists used tiny GPS receivers to track the ______ routes of black-faced spoonbills-birds that fly thousands of kilometers to places like Taiwan and Hong Kong and spend the winter months there.

64 The monkey became ______ and started making angry hissing sounds after one of his friends made a face at it.

68

The letter A in ATM ______ 'automatic.'

The Tour de France has cycling on many people's minds, and for luxury travelers, there has never been a better time to tour the world on two wheels. When the 2016 edition of the popular Travel + Leisure Magazine World's Best Awards came out recently, tour operators were stunned. A little known company that had never appeared in the rankings before took the coveted Number One spot as the World's Best Tour Operator. Gray & Co. is a high end, 100% custom road and mountain bike (and hike) tour operator out of Canada, created in 2009 by a longtime industry veteran specifically to address the demands of deep-pocketed, experienced travelers who had 'been there and done that.' Owner Cari Gray's forte is finding awesome places to ride, with great scenery, hotels, food, and most of all, fantastic pavement with little traffic. She raves about places that are off of many traveling cyclists' radar, such as northern Argentina, parts of Australia and the Canary Islands, or Chile's Atacama desert for mountain biking enthusiasts, all handpicked because of the quality of the cycling. Before running a tour to a new area, she gathers her team of guides, support drivers and mechanics, and does the trip, in advance of paying clients, to make sure everything from road conditions to the hotels is perfect.

While it is hard to beat this level of white glove service , Gray & Co. is not alone-the private and bespoke bike vacation business is booming at all sorts of price points. This year marks the 50th anniversary of the entire guided cycling industry, which was pioneered by Butterfield & Robinson, whose slogan is 'Slow Down to See the World,' and started taking customers on luxury journeys in 1966. For decades, B&R, as its ultra-loyal fans know it, has been the widely acclaimed, award-winning world leader in luxury scheduled cycling trips, and over the years added hiking, kayaking, sailing and 'multi-sport' departures. But they have also vastly grown their bespoke business-so much that it now accounts for at least half their volume. In other words, while B&R is an awesome company, the only thing better than their regular trips is their private trips. They are ranked Number Two in the new Travel + Leisure list (which despite the number of cycling specialists, included tour operators from many other fields).

There are still a few people in northern Europe who think that global warming might not be such a bad thing. In Britain, where summer can sometimes seem to last little more than a few weeks, many would welcome the idea of it getting a bit hotter.

Unfortunately, things are not so simple. Global warming doesn't just mean that the world will slowly get warmer. Paradoxically , it could cause certain areas to get colder-a lot colder. The latest predictions are that northern Europe could even be plunged into an ice age. While areas of southeastern Europe, such as Greece, would continue to get hotter and drier, Britain could find itself, in the winter months at least, surrounded by sea ice.

The reason for this concerns the Greenland ice sheet. This is one of the biggest expanses of ice in the world-around 1,500 km long and 600 km wide. It is so big that if it all melted, sea levels would rise by 7 meters. Due to rising emissions of greenhouse gases, such as carbon dioxide from the combustion of fossil fuels, this ice sheet is melting at an alarming rate. But how could the melting of the Greenland ice sheet threaten to plunge northern Europe into a new ice age?

The link in the chain of events is what some call the Gulf Stream and others call the Atlantic Conveyor. This is the stream of warm water that comes up from Central America and flows across the Atlantic to northern Europe. It is this huge mass of warm water which accounts for the relatively high temperatures enjoyed by Britain, for instance, compared with parts of Canada and Russia which are equally far north of the equator. Warm water is conveyed across to Europe near the surface of the Atlantic, and, at its northernmost point, it cools and sinks because the water from the tropics has a higher salt content, making it denser and heavier than the water near the arctic. The cold and dense water then flows south close to the ocean floor and back towards Central and South America to complete the cycle.

Scientists are beginning to make bleak predictions of an impending ice age in the northern hemisphere because they have observed that the water flowing from the melting Greenland ice sheet is flowing into the path of the Gulf Stream. The water from the melted ice will reduce the density of the water in the Gulf Stream, stopping the water sinking in the north and thereby cutting off the deep southerly current, which, in turn, will cut off the northerly flow of warmer water. At that point, the seas around Britain will begin to freeze.

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