返回「111年 專技普考 外語領隊人員(英語)」題庫

111年 專技普考 外語領隊人員(英語)｜歷屆考題全文（機器抽取）

111年專門職業及技術人員普通考試導遊人員、領隊人員考試外語領隊人員(英語)類科歷屆試題，含領隊實務（一）（包括領隊技巧、航空票務、急救常識、旅遊安全與緊急事件處理、國際禮儀）、領隊實務（二）（包括觀光法規、入出境相關法規、外匯常識、民法債編旅遊專節與國外定型化旅遊契約、臺灣地區與大陸地區人民關係條例、兩岸現況認識）、觀光資源概要（包括世界歷史、世界地理、觀光資源維護）等 4 科。

共 4 份考卷｜資料來源：依政府資料開放授權條款（OGDL）第 1 版利用，資料集：考選部歷屆試題（data.gov.tw dataset 170565），111 年。

本頁文字由 PDF 機器抽取，可能有辨識誤差，僅供搜尋參考，請以官方原始檔案為準。

免費登記製作需求｜🚀 前往「111年 專技普考 外語領隊人員(英語)」下載頁｜所有公開題庫

領隊實務（一）（包括領隊技巧、航空票務、急救常識、旅遊安全與緊急事件處理、國際禮儀）

下載：題目　答案

111 年專門職業及技術人員普通考試導遊人員、領隊人員考試試題 代號： 1501 頁次： 4 － 1

等

別：普通考試

類

科：華語領隊人員、外語領隊人員

科

目：領隊實務

 （包括領隊技巧、航空票務、急救常識、旅遊安全與緊急事件處理、 國際禮儀）

考試時間：

1 小時

座號：

類

科：華語領隊人員、外語領隊人員

科

目：領隊實務

 （包括領隊技巧、航空票務、急救常識、旅遊安全與緊急事件處理、 國際禮儀）

考試時間：

1 小時

座號：

※注意：

 本試題為單一選擇題，請選出一個正確或最適當的答案，複選作答者，該題不予計分。

 本科目共 50 題，每題 2 分，須用 2B 鉛筆在試卡上依題號清楚劃記，於本試題上作答者，不予計分。

 禁止使用電子計算器。

1

若人格特質依性格傾向可區分為內向型及外向型，下列那些屬於內向型人格的旅遊特徵？①選擇熟悉的

旅遊目的地 ②旅遊動機是休息及放鬆 ③喜歡外國文化融入生活 ④偏好預定好的旅遊行程

 ②③④

 資訊蒐集 → 問題認知 → 購買決策 → 替代方案評估 → 購後行為

 問題認知 → 資訊蒐集 → 替代方案評估 → 購買決策 → 購後行為

 資訊蒐集 → 問題認知 → 替代方案評估 → 購買決策 → 購後行為

 問題認知 → 資訊蒐集 → 購買決策 → 替代方案評估 → 購後行為

6

旅客前往韓國首爾旅遊，臨時又想到日本大阪，最不可能搭乘下列那一家航空公司？

為維護與當地導遊和諧的工作關係，所以尊重當地導遊，以導遊的操作為主

出發地

 是指 advance purchase excursion

Flush

表示沒人可以入內使用

需空服員服務時，應舉手吶喊，表達需求

已依規定繳納機場服務費之旅客未出境者，得申請退還全額機場服務費

持免費機票之旅行社領隊人員需繳納機場服務費

每

30

次胸外按壓，給

2

次人工呼吸

頁次： 4 － 3

心悸、腹痛

頭痛、噁心

 行動電源

領隊實務（二）（包括觀光法規、入出境相關法規、外匯常識、民法債編旅遊專節與國外定型化旅遊契約、臺灣地區與大陸地區人民關係條例、兩岸現況認識）

下載：題目　答案

111 年專門職業及技術人員普通考試導遊人員、領隊人員考試試題 代號： 2501 頁次： 4 － 1

等

別：普通考試

類

科：華語領隊人員、外語領隊人員

科

目：領隊實務  （包括觀光法規、入出境相關法規、外匯常識、民法債編旅遊專節 與國外定型化旅遊契約、臺灣地區與大陸地區人民關係條例、兩岸現況認識）

考試時間：

1 小時

座號：

※注意：

 本試題為單一選擇題，請選出一個正確或最適當的答案，複選作答者，該題不予計分。

中央觀光主管機關

頁次： 4 － 3

當地警察機關

檢具相關證明文件，洽請大陸地區出發地機場之航空公司協助，向內政部移民署申請返臺

寵物鼠

波斯貓

7

年

取得定居資格

兩岸模式

觀光資源概要（包括世界歷史、世界地理、觀光資源維護）

下載：題目　答案

111 年專門職業及技術人員普通考試導遊人員、領隊人員考試試題 代號： 3501 頁次： 4 － 1

等

別：普通考試

類

科：外語領隊人員

科

目：觀光資源概要（包括世界歷史、世界地理、觀光資源維護）

考試時間：

1 小時

座號：

※注意：

 本試題為單一選擇題，請選出一個正確或最適當的答案，複選作答者，該題不予計分。

本科目共

50

題，每題

2

分，須用

2B

鉛筆在試卡上依題號清楚劃記，於本試題上作答者，不予計分。

 禁止使用電子計算器。

 王詩琅

 吳濁流

 賴和

 呂赫若

 基隆港

 臺北港

 臺中港

 高雄港

 丕平（ Pippin ）

 克洛維（ Clovis ）

 查理曼（ Charlemagne ）

 鐵鎚查理（ Charles Martel ）

 聖母百花大教堂（ Florence Cathedral ）

 聖母院（ Notre-Dame ）

 科隆大教堂（ Cologne Cathedral ）

 米蘭教堂（ Milan Cathedral ）

 德國、法國、英國

 法國、英國、德國

 英國、德國、法國

 法國、德國、英國

 非洲西部

 非洲東部

 非洲北部

 非洲南部

 薄伽丘

 佩脫拉克

 馬基維利

 但丁

漢尼拔

 拿破崙

 威靈頓公爵

 俾斯麥

 沙特

 卡夫卡

 伊莉諾羅斯福

 西蒙波娃

 美國西部拓荒

 哥倫布發現新大陸

 耶穌會士在南美建立傳教村

 清教徒移民美洲

 葡萄牙

 英國

 荷蘭

 法國

 德國實施無限制潛艇政策

 盟國的要求

 日本偷襲珍珠港

 經濟大恐慌對內政造成的影響

 門戶開放政策

 杜魯門主義

 不結盟運動

 孤立主義

 美、蘇長期冷戰

 發生經濟大恐慌

 美、蘇長期冷戰

 發生經濟大恐慌

 希特勒取得政權

 黑奴解放後產生的經濟問題

信仰伊斯蘭的鄂圖曼帝國

羅明堅

康熙（清聖祖）

 海洋氣團南北移動

社會主義

頁次：

4 － 3

 秘魯洋流、阿拉斯加洋流

本吉拉洋流、加那利洋流

 阿古拉斯洋流、幾內亞灣流

 曼谷

冰河景觀

峽谷景觀

 加拿大

 蘭嶼

 小琉球

外國語（英語）

下載：題目　答案

111 年專門職業及技術人員普通考試導遊人員 、 領隊人員考試試題

代號：

4501

頁次：

8 － 1

等

別：普通考試

類

科：外語領隊人員（英語）

科

目：外國語（英語）

考試時間：

1 小時 20 分

座號：

※注意：

 本試題為單一選擇題，請選出一個正確或最適當的答案，複選作答者，該題不予計分。

 本科目共 80 題，每題 1.25 分，須用 2B 鉛筆在試卡上依題號清楚劃記，於本試題上作答者，不予計分。

 shortcut  sign

2 Do you have a(n) proof to verify that you have enough money to stay in this country?

items in your luggage, such as hairspray or scissors?

Traveler: No, sir. There is none.

Flight attendant: Yes, no problem.

5 The coach is leaving Taipei on Friday half an hour later, at a quarter seven in the morning, not a quarter past six.

6 I prefer to pack . Does your hotel provide free toiletries?

7 Guest: Would the white wine go well with my meal?

Waiter: Yes, the wine should

it nicely.

? Sit up straight and get your elbows off the table.

Grandson: Okay, my bad.

9 Ladies and gentlemen, please return to your seats and fasten your seatbelts. We will experience soon. Please remain seated for your own safety.

Receptionist: Our one-day package tour includes a guided tour of the city and free

.

Guest: That sounds perfect.

Tour guide: Some vendors even accept Taiwan Pay or JKO Pay. Let's give it a try.

13 Guest: Could I pay with traveler's checks?

Clerk: Sorry, Sir. Traveler's checks are no longer accepted. They can't be easily cashed, even at the banks that them.

phone to make a collect call?

Tour leader: Please dial 108.

15 Tourist: I'd like to report a theft case.

Police: Could you the situation? I'll create a record for your case. You may need to stop by the police station.

16 Tourist: Sir, a car accident just happened across the street.

Police: Do they need an ambulance?

Tourist: No, Sir. But I think they need help.

Police: OK, I'll a police squad, and it will be there within five minutes.

17 In 1666, the Great Fire burnt for three days and destroyed most buildings in London. The famous architect, Christopher Wren, many buildings after the Great Fire.

18 Have you the news report on the new variant of COVID-19?

19 Door man: Good day, Ma'am. You like watermelon, don't you?

Guest: Yes, I do. It tastes great and is inexpensive. This melon only me $200 dollars.

20 International calls to mobile phones registered in another country are higher rates. The first zero of an international number must be deleted since it is a 'trunk prefix' only for domestic calls within many countries.

21 Traveler: I think my visa is no longer valid.

Border agent: Yes, you are right. Please to the immigration service counter.

22 Kaeng Krachan Forest Complex is as a UNESCO World Heritage Site in 2021. This area is located between the Himalayan, Indochina, and Sumatran faunal with rich biodiversity and home to many endangered plants and wildlife species.

23 Those who overstay their visa need to fill out an application form, provide a copy of passport, and a ticket to leave the country in 7 days.

24 Customer: Could you give me a 30% discount for this shirt?

Vendor: No. It is already a real . That's the best we can offer.

circle

25 Your suitcase the weight limit by two kilograms. You might want to give up some items, or put them away in your carry-on bag.

if I could have a straw for the juice.

Flight attendant: Sorry, Sir. Due to environmental concern, we do not provide straws to our customers.

27 Guest: How much do we need to wait in line before the take-off ?

Flight attendant: It depends on how many planes are ahead of us.

28 Reclaim on Demand is an automated system designed for the future of . It gives passengers visibility into when and where their bags will appear. Passengers will be contacted via an in-app message to collect their bags.

29 Guest: Do you charge handling fee for foreign exchange?

Cashier: Yes, we do. We charge NT$100 dollars per

.

30 Customs officer: Do you have anything to ?

Traveler: Yes, I have NT$100,000 dollars in cash with me.

31 A cellphone parking lot is a parking lot where people wait for their friends to complete their procedures.

32 Ground staff: You have been selected for a luggage search. Please open your luggage.

Traveler: Sure, no problem.

Tourist: I've lost my key and I need to get into my room. Can I get a

?

35 Guest: Excuse me. Where is the nearest drugstore?

Tour leader: Turn right when you leave the hotel. Keep walking for 5 minutes. The drugstore is three away from the hotel.

代號：

4501

頁次： 8 － 4

phone? My cellphone doesn't work here.

Tour leader: You can probably find one at a gas station or a convenience store.

37 If you are calling a(n)

from one city to another, you need to dial the area code.

Receptionist: How may I direct your call?

Guest: Please

my call to an international operator.

Receptionist: I'll put you through. One moment, please.

Doctor: How long have you had these ?

Patient: I was alright till this morning.

Airline agent: May I have your name and ticket number, please?

Flight attendant: I am sorry. Your bag is too large to take on board. Since we have a full flight today,

we have to be strict about

.

Passenger: But I never had any problem with this bag before.

Flight attendant: I am afraid we have to check in your suitcase at the boarding gate.

Flight attendant: Your flight has been cancelled due to a hurricane in Florida.

Passenger: Will the airline company arrange for us?

Passenger: Could you show me how to operate the in-flight ?

Flight attendant: You can start by touching the screen. It covers music, movies, news, information, video games, TV shows, and radio programs. You can also switch languages on the screen.

 entertainment

Passenger: Excuse me, sir.

Flight attendant: How may I help you?

Passenger: I feel like vomiting.

Flight attendant: Here is a bag. Now, please cover your mouth and nose with it. Then, you could breathe slowly through your mouth till you feel much better.

47 I hereby certify that I have made a truthful . I understand that if I provide false information, I may be issued with a fixed penalty notice and/or a direction to return home.

Airline representative: Please fill out this form. We'll you for up to $100 so that you could buy the things you need. We will try our best to locate your suitcase as quickly as possible.

Tourist: I would like to reserve a room for this weekend. Is there any suite ?

Receptionist: OK, sir. You pay a deposit in advance to the reservation. In total, your bill is 800, including taxes and 15% service charge. How would you like to pay?

Tourist: One hundred and fifty. This is my final .

56 Visitors to the EU may buy goods free of VAT at the check-out. The clerk will ask you to show your passport and fill out a tax form.

57 If you are sick when travelling, you could call the hospital and schedule an appointment. When you visit the hospital, you need to bring your health policy documents.

58 If a traveler loses his or her passport, he or she needs to find his or her country's to apply for a temporary passport.

59 In a Japanese restaurant, your personal chef brings in the and cooks the food in front of you. He then serves the steaming hot gourmet dish.

60 There are many kinds of short-term jobs in the touring industry. People doing these jobs need to respond to different challenges every day.

61 Tourist: Hello, I would like to schedule an appointment to see a doctor. I have a high fever and feel terrible now.

Hospital staff: Please directly come to our room now.

62 Most people were vaccinated last year, but Mary refused to get the vaccination because she had a about needles.

63 Many factors to increased level of toxic gases and one factor which is often ignored by people is the emissions of the public transportation.

At public places such as libraries, hotels, and airports, free Wi-Fi is very convenient but not secure.

Travelers should avoid into bank accounts and entering passwords at these public areas because someone else might see them.

65 John: Some customers mentioned that the meals are good but they are a bit expensive.

Mary: We could provide them with some more side dishes such as salad. Most customers feel like getting something free.

66 Receptionist: Good afternoon. Welcome to the Sheraton hotel. How can I help you?

Tourist: Good afternoon. I have a for two nights and here is my confirmation number.

67 The rate between New Taiwan Dollars and the Euros has not changed much recently.

68 Travelers selecting Program C (7+7+7 days) are required to be fully against COVID-19 for 14 days if they would like to enter Taiwan, as stipulated by the Lunar New Year quarantine program.

69 Pilots and air traffic controllers are all in aviation English as well as everyday English.

Passenger: Is there any chance for a(n) to the business class?

Check-in clerk: Let me check if there are any business class seats available.

It's noon. You're starving, and you need some food now-right now. Back in the old days, if you ordered some delivery, that food might come from a driver or bicycle delivery person. But this is the age of the drone . Therefore, your takeaway might not come with a knock at the door, but with a drone hovering outside your window.

Drone delivery hasn't advanced to the point that it will fly up to your 14 th floor office window, but in Shanghai's Jinshan Industrial Park, drone delivery has already started. There, online retail giant Alibaba directs the service through its Ele.me food delivery brand. Drones fly along 17 specific routes. Customers can order from any one of 100 restaurants operating in the park. After the order is received and made, a member of the restaurant staff places the meal in the drone. It then flies to a delivery point nearest the customer. It is then picked up by an Alibaba employee and carried the rest of the way.

All of this takes just 20 minutes. Ele.me says the drone delivery method greatly reduces operating costs. If it's faster and cheaper, what's not to love about flying food?

The best title:

Safety & hygiene tourism trends

Whether it is airlines, cruises, hotels, restaurants or bars, since the outbreak of COVID-19, safety and hygiene standards have been absolutely paramount . With this in mind, there are a number of tourism trends that are related to this, such as increased cleaning, socially distanced seating, providing hand gel and enforcing masks in some settings.

This is also now a vital part of tourism marketing, with companies needing to make clear what their hygiene and safety policies are and what measures they are taking to keep customers safe. The threat of COVID-19 has meant people are more reluctant to travel and visit tourism hot spots, so they will need to be persuaded that it is safe.

Shift from international to local

The various travel restrictions and the reluctance of many people to travel abroad has meant many in the tourism industry are having to focus on local customers, rather than international ones. This does not mean giving up on international travelers entirely, but it is likely to require a change in your core marketing strategies.

With hotels, it could be best to highlight the kinds of facilities that may appeal to the local market, such as your restaurant, your gym facilities, your Wi-Fi and even the fact that your hotel rooms are ideal for remote work. Airlines and tourism management companies may also need to shift gears to domestic tourists.

It is worth remembering that local customers are less likely to cancel too, as they will only have to pay attention to local restrictions and are not as likely to have to quarantine after their visit.

Virtual reality tourism trends

Virtual reality is another of the major tourism trends disrupting the industry and capitalizing on the technology can give you an edge over rivals who have not yet adopted it. Through online VR tours, customers can experience hotel interiors, restaurant interiors, outdoor tourist attractions and more, all from their home.

Importantly, they are able to do this at the decision-making phase of the customer journey. This can then be the difference between customers completing a booking or backing out, and VR is especially useful within the context of COVID-19, where customers may have second thoughts and may need extra encouragement to press ahead with their plans.

免費登記製作需求｜前往「111年 專技普考 外語領隊人員(英語)」下載完整檔案 →