104年公務人員升官等考試、104年關務人員升官等考試、104年交通事業公路人員升資考試、104年交通事業港務人員升資考試資訊處理類科歷屆試題,含策略規劃與問題解決、中華民國憲法與英文、系統分析研究等 4 科。
共 4 份考卷|資料來源:依政府資料開放授權條款(OGDL)第 1 版利用,資料集:考選部歷屆試題(data.gov.tw dataset 170565),104 年。
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104 年公務人員升官等考試、 104 年關務人員升官等考試 104 年交通事業公路、港務人員升資考試試題 代號: 14610 - 19610 30610 全一頁
等 級:
簡任
類科 (別) :
技術類-公務、技術類-關務
科 目:
策略規劃與問題解決
考試時間:
2 小時
座號:
※注意:
禁止使用電子計算器。
不必抄題,作答時請將試題題號及答案依照順序寫在試卷上,於本試題上作答者,不予計分。
一、團體在做決策時常會出現「團體盲思」 ( groupthink )的現象,試問何謂團體盲思? 出現團體盲思的原因為何?組織可以採取那些策略以避免團體盲思?請分別論述 之。 ( 25 分)
二、試舉出一則案例,說明如何透過「廣博理性」的決策模式來解決公共問題。 ( 20 分)
三、近年來隨著資訊通訊科技的進展,許多先進國家開始實施「遠距辦公」 ( telework ) 的工作模式。
何謂遠距辦公?( 10 分)
能否以 SWOT 策略規劃架構,對我國推動遠距辦公研擬可行的方案?( 20 分)
四、政策方案能夠被接納必須考量政治因素,試說明評量政治可行性的重要因素有那 些?又推動政策能夠被接納的政治策略有那些?試分析論述之。 ( 25 分)
104 年公務人員升官等考試、 104 年關務人員升官等考試 10120 - 19620
104 年交通事業公路、港務人員升資考試試題
等 級:
簡任
類科 (別) : 各類科-公務、各類別-關務
科 目:
中華民國憲法與英文
考試時間:
2 小時
座號:
※注意:禁止使用電子計算器。
代號:
30120 、 30620
頁次:
4 - 1
不必抄題,作答時請將試題題號及答案依照順序寫在申論試卷上,於本試題上作答者,不予計分。 請以藍、黑色鋼筆或原子筆在申論試卷上作答。
一、我國憲法直到憲法增修條文第 10 條第 6 項才規定婦女人格尊嚴,同時司法院大法 官也在多號解釋中提及人性尊嚴,試問人性尊嚴其內容為何?又在我國憲法秩序中 是否具憲法拘束力?並敘明其理由。( 25 分)
二、試從「責任政治」觀點分析我國憲法上總統、行政院及立法院之關係。( 25 分)
分) 代號:
本測驗試題為單一選擇題,請選出一個正確或最適當的答案,複選作答者,該題不予計分。
共 25 題,每題 2 分,須用 2B 鉛筆在試卡上依題號清楚劃記,於本試題或申論試卷上作答者,不予計分。
1 In the garden, soil preparation must aim to reduce, not increase, fertility. A rich soil soon becomes home to ______ weeds which smother less competitive, more attractive plants.
ramming
compatible
comprehensive
rampant
2 Frida produced her first painting and ______ it to her school boyfriend.
dictated
dedicated
dwelled
domesticated
3 An international group of forty scientists have made a very surprising ______ about the future. They say that in the next fifty years we can upload our minds to the computer.
prediction
preoccupation
prevention
precept
請依下文回答第 4 題至第 8 題
What really makes people rich? Poor people often take in humble food and work with their hands or perform 4 labor, which keeps them in good health. Affordable clothes may look and feel just as good as 5 expensive ones. On the contrary, rich people often sit at desks for long hours, eat at expensive restaurants, and indulge in exquisite 6 . More expensive clothes and shoes always await those who are never 7 and love to compete. Are the rich really rich? Are the poor really poor? If you think of wealth in terms of health or happiness, who is rich and who is poor is not 8 by money.
4 manual
manifest
momentum
modification
5 magnetically
overpriced
underestimated
efficiently
6 delinquencies
policies
species
delicacies
7 qualified
satisfied
anticipated
rejuvenated
8 deleted
domesticated
distracted
determined
Most people will admit that the relations between various ethnic and racial groups is a potential source of problems for a culturally diverse society such as the United States. Most 9 people will also agree that prejudice plays an important role in the misunderstandings, intolerance, and even hostility that may develop and persist between such groups. If our objective is to minimize these problems, one necessary step is to 10 the issue of prejudice.
Research has clearly established that prejudice exists and 11 a person expressing a prejudiced view may be unaware that it is in fact biased. An interesting experiment, which is often 12 in educational textbooks, was conducted in 1973 to determine the potential effects of prejudice on the judgements of future school-teachers. The researcher made videotapes of three children speaking to an adult. The camera angle was 13 that the children's faces were not visible; however, it was obvious from the tape that the children were speaking and that they were racially different-one was white; one was African American; the third was Mexican American. A soundtrack containing exactly the same conversation in English with the same American voice was added to the tapes. Each tape was played to one of three groups of student teachers. Their task was to judge the correctness of the speech of the child they had seen on the videotape.
There has been a great deal of research into the art of negotiation, and, in particular, into what makes a 'good' negotiator. One point most researchers seem to agree on is that good negotiators try to create a harmonious atmosphere at the start of a negotiation. 14 . Therefore, there may be a willingness on both sides to make concessions. Good negotiators generally wish to reach an agreement which meets the interests of both sides in the long run. 15 . Instead of seeking immediate gains, it is more important to ensure that they do not harm their relationship with the other party. Skillful negotiators are flexible. They do not 'lock themselves' into a position so that they will lose face if they have to compromise. 16 . For example, instead of insisting that they must get a large order only once, they opt for small orders that may help develop long-term corporation with their partners. Successful negotiators do not want a negotiation to break down. If problems arise, they suggest ways of resolving them. 17 . Instead of giving up right away, they keep the communication open, select a few arguments and repeat them. This suggests that tenacity is an important quality. Finally, when the deal is done, they confirm it and close it so that both sides feel satisfied.
14 They make an effort to establish a good rapport with their counterparts.
The best negotiators are persuasive, articulate, and persistent on key areas.
They therefore tend to take a long-term view to ensure that the agreement will improve.
Next, they listen carefully and check frequently that everything has been understood by both parties.
15 They make an effort to establish a good rapport with their counter-parts.
They therefore tend to take a long-term view to ensure that the agreement will improve.
Next, they listen carefully and check frequently that everything has been understood by both parties.
They have a range of objectives, which allow them to make concessions in view of their long term goal.
16 The best negotiators are persuasive, articulate, and persistent on key areas.
They have a range of objectives, which allow them to make concessions in view of their long term goal.
They therefore tend to take a long-term view to ensure that the agreement will improve.
Next, they listen carefully and check frequently that everything has been understood by both parties.
代號:
10120
-
19620
30120
、
30620
頁次:
4
-
3
17 They make an effort to establish a good rapport with their counter-parts.
The best negotiators are persuasive, articulate, and persistent on key areas.
Next, they listen carefully and check frequently that everything has been understood by both parties.
They have a range of objectives, which allow them to make concessions in view of their long term goal.
In 1988, a college dropout named Jonathan Stanley was convinced that government agents were chasing after him. For three days and nights he raced through streets and subway tunnels. After the police took him to a hospital, he finally received effective treatment two years after getting a diagnosis of bipolar disorder. 'My son's life was saved,' his father, Ted Stanley, said. He then created a foundation to support psychiatric research. In July 2014, the Stanley Family Foundation donated $650 million to Broad Institute of MIT and Harvard, a research center to which he had earlier donated $100 million. It comes at a time when research into mental illness is sputtering. The Broad Institute timed its announcement of the donation to coincide with the release of the largest analysis ever on the genetics of schizophrenia. The analysis identified more than 100 regions of DNA associated with the disease. Many contain genes involved in just a few biological functions, like pumping calcium into neurons that could help guide the search for treatments. 'For the first time, there's a clear path forward,' said Eric Lander of the Broad Institute. When scientists discovered psychiatric drugs like lithium in the mid-20th century, they did so mostly by accident. For years, they hoped figuring out the action of the drugs would help them understand the causes of the diseases. But they came up empty. Some researchers argued that a better strategy would be to find the genes involved in psychiatric disorders. This approach would give them new molecular targets for drugs they could test. Recent research has found that mutations in the very same gene can cause a wide range of brain disorders, including autism, schizophrenia, and epilepsy. 'We have no idea at all about why that is, and the only way to find out is to do some hard biology - to find out not only which genes matter, but what about them matters,' Dr. Goldstein said. The new study found that many risk variants clustered around specific body functions, like the immune system and calcium transmission in brain cells. To understand their underlying biology, Broad researchers plan to grow neurons with mutations in the genes they have found, to see how they differ from normal cells. They will engineer mutated mice to see how their brains are affected. These studies will be expensive, which is where the Stanley Family Foundation comes in.
18 According to the passage, why did Mr. Ted Stanley want to support psychiatric research?
His son received effective treatment and recovered.
He feared that he would have psychiatric disorder.
His son had a nonfunctioning brain for the rest of his life.
He feared that there was a government conspiracy involved.
19 According to the passage, what of the following is a better strategy to treat psychiatric diseases?
To find the real signals.
To find the way to pump calcium into the neurons.
To find the specific body functions.
To find the genes involved in psychiatric disorders.
20 According to the passage, which of the following statements is NOT true?
The donation coincides with the release of the largest analysis ever on the genetics of schizophrenia.
The Stanley Family Foundation donated to Broad Institute of MIT and Harvard for just one time.
The analysis identified more than 100 regions of DNA associated with schizophrenia.
When scientists discovered psychiatric drugs like lithium in the mid-20th century, they did so mostly by accident.
When it comes to construction, builders, even in these technologically advanced times, are often left with three main materials-concrete, steel, and bricks. But some innovative designers are increasingly looking to reuse an unlikely material that the world has in abundance-plastic bottles. Would you live in a bottle building? Before you answer, have a look at the many advantages these structures have.
First and foremost, bottle buildings are low-cost-just think about how little a plastic bottle costs, and you'll get the idea. They are also quite strong and sturdy, as they can bear a heavy load and may resist earthquakes. Bottles also allow natural light into the structure, reducing energy consumption while creating a warm, inviting interior atmosphere.
In Taiwan, where just four percent of plastic bottles are recycled each year, the EcoARK building was built in Taipei using an astonishing 1.5 million plastic bottles. This building was used as an exhibition hall during the 2010 Taipei International Flora Expo, and served as a reminder that, as Taiwan goes through 2.4 billion plastic bottles annually, we must find a way to recycle or reuse them before they present a huge environmental problem.
In the city of San Pablo in the Philippines, dozens of volunteers built a school from plastic bottles filled with liquefied adobe. This could be the start of a new trend in which plastic bottles become the new environmentally friendly material of choice for buildings of the future.
21 What is the literal meaning of the underlined idiom in the first paragraph?
to expect or hope
to classify
22 What is the main message of the EcoARK building?
Plastic bottles are the best construction material.
Some common household items can be effectively reused.
People in Taiwan should buy only metal cans from convenience stores.
Although they are quite expensive, plastic buildings can be beautiful.
23 Which of the following is NOT mentioned as a reason for using plastic bottles for construction?
They allow more natural light into buildings.
They are inexpensive compared to other materials.
They can be recycled annually.
They do not get damaged easily during natural disasters.
24 What does the Philippine example suggest?
It will likely cause nations in Asia to outlaw plastic bottle buildings.
It should have a major effect on construction projects for corporations.
It will probably cause other nations to consider building more schools.
It may make bottles the top material for environmentally friendly buildings.
25 What is the best title for this passage?
to examine or inspect
to act or respond quickly
| 9 | emotional | rational | unstable | related |
|---|---|---|---|---|
| 10 | address | whitewash | bury | sabotage |
| 11 | such | because | for | that |
| 12 | hidden | cited | claimed | jilted |
| 13 | so | such | in | of |
| The EcoARK building in Taiwan | Building with Bottles |
|---|---|
| Recycling Trash | Builders of the Philippines |
下載:題目
官方不公布申論答案
104 年公務人員升官等考試、 104 年關務人員升官等考試
104 年交通事業公路、港務人員升資考試試題
等 級:
簡任
類科 (別) :
資訊處理
科 目:
系統分析研究
考試時間:
2 小時
※注意:
禁止使用電子計算器。
不必抄題,作答時請將試題題號及答案依照順序寫在試卷上,於本試題上作答者,不予計分。
一、請就政府機關資訊業務委外常見的風險,分別就以下兩類人員的不同立場,各寫出 5 項風險:
機關單位個案人員。 ( 15 分)
承包廠商。 ( 15 分)
二、資訊系統發展中的「需求規劃」 ,可使用的方法包括:訪談、文件查閱、觀察、調查、 問卷、抽樣及研究等。請就以下內容,寫出「訪談法」其餘執行步驟 2 ~步驟 6 的步 驟名稱及各步驟的作業內容。 ( 20 分)
步驟 1
步驟 7
:決定訪談對象
為了得到正確資訊,必須選擇合適的人選,以能從中收集恰當的問題與內容。
……..
:評量訪談
除了獲取資訊之外,訪談時也要注意訪談是否有所失當。
三、有關 MVC ( Model-View-Controller )軟體系統架構,請回答以下問題:
請定義說明 MVC 架構,並分別說明各組成部分的作用。 ( 15 分)
請以繪圖方式說明這種由 MVC 架構所發展的資訊系統的運作程序。 ( 15 分)
四、若機關單位的資訊系統,擬導入資訊安全管理機制( Information Security Management System ,簡稱 ISMS ) , 而以國際化資訊安全規範標準 ( 「國際資訊安全認證 ISO 27001 」 ) 檢視前揭系統控制措施之符合性,期能降低資安風險、強化有關作業的資訊安全。 身為系統分析人員,您將提出那些資訊系統發展規範,以作為機關內部機敏性資訊 系統的發展規範(包含需求分析至系統運作維護等階段)?( 20 分)
「 ISO 27001 」的控制目標【 A.12 資訊系統獲取、開發及維護】的規範,請參考以下: 許多組織不自行開發資訊系統,因此一些 A.12 的安全目標並不適用,可以在適用性 聲明書( SoA )中予以剔除。
A.12.1 資訊系統的安全要求:確保安全是整體資訊系統的一部分。
* 規劃新資訊系統或現有資訊系統升級時,應詳細敘述安全要求與規格。
A.12.2 應用系統的正確處理:防止應用系統中資訊的錯誤、遺失、未經授權的修改或誤用。
輸入與輸出的資料應予確認,以確保該資料正確。應用系統應具備確認查核功能( validation check ) , 以偵測有意或無意的資料損壞,例如偵測緩衝區溢位等。
A.12.3 密碼控制( cryptographic control )措施:藉由密碼方式以保護資訊的機密性、鑑別性或完整性。 * 使用加解密作業來保護資訊,並提供適當的金鑰管理。
A.12.4 系統檔案的安全:確保系統檔案的安全。
應備妥各樣程序,以控制作業系統上軟體的安裝。系統的測試資料及系統的原始碼應予保護並控制存 取。
A.12.5 開發與支援過程的安全:維持應用系統軟體與資訊的安全。
應經由正式的變更控制程序( change control procedures )來變更作業系統、應用系統及套裝軟體。
開發過程中應防範資料洩漏的機會;委外的軟體開發應監督與監視。
A.12.6 技術脆弱性管理:降低因利用已公布的技術脆弱性所導致的風險。
應取得使用中資訊系統之技術脆弱性的及時資訊,並評估它對組織的影響;採取適當措施以因應相關 的風險。
若有修補程式(補丁) ,則評鑑安裝修補程式之風險,安裝前後應測試評估。
代號:
16330
座號:
下載:題目
官方不公布申論答案
等 級:
簡任
類科 (別) :
資訊處理
科 目:
資訊管理研究
考試時間:
2 小時
※注意:
禁止使用電子計算器。
不必抄題,作答時請將試題題號及答案依照順序寫在試卷上,於本試題上作答者,不予計分。
一、「服務層級協定」 ( Service Level Agreement, SLA )是一套評選供應商的標準作法, 是服務供應商與客戶之間就服務品質、服務水準以及效能等訂定的協議或契約, SLA 對於資訊系統委外是非常重要的。請列舉在 SLA 文件架構一般包含那三大部分。並 說明三大部分應納入之主要內容。 ( 25 分)
二、世界各國針對第四工業革命(又稱工業 4.0 或生產力 4.0 )均積極提出因應對策,尤 其重視對三級產業之推動策略,請舉例說明應如何善用 IT 相關科技提升農業生產 力。 ( 25 分)
三、政府部門應重視雲端服務應用,請就:食品健康應用、警政交通應用、環資災防應 用、教育文化應用、共構基礎建設這五大面向,任選三種提出可觀察到已在進行或 可能推動的方向。 ( 25 分)
四、開放資料( Open Data )的五星等級為何?並說明現在政府開放資料平台上必須提供 的是那種等級以上的資料。而從該等級以上的資料,每一級更勝出之特性(加值應 用)為何?( 25 分)
座號: